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Friday, February 5 • 10:45am - 12:00pm
Making Health Plans Play Fair

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Advocates work to achieve protections for consumers, but how can we ensure that plans comply? We’ll use mental health parity as a case study, examine data that are available to track compliance, and discuss how consumer complaints can make plans play fair.

avatar for Claire McAndrew

Claire McAndrew

Director of Campaign Strategy, Families USA
Claire McAndrew is the Director of Campaign Strategy at Families USA. Ms. McAndrew oversees advocacy work focused on the organization’s mission to ensure high quality, affordable health coverage and care for all. Her portfolio includes federal and state advocacy to protect the gains... Read More →


Elizabeth Abbott

Office of the Patient Advocate
avatar for Garry Carneal

Garry Carneal

The Kennedy Forum
Garry Carneal is a leading expert in health care.  He has researched, written and published extensively on quality, medical management, information technology, and regulatory trends.  He has an established track record in helping trade associations, certification agencies, and businesses... Read More →
avatar for Karen Pollitz

Karen Pollitz

Senior Fellow, Kaiser Family Foundation
Karen Pollitz is a Senior Fellow at the Kaiser Family Foundation. She works on the Program for the Study of Health Reform and Private Insurance, tracking implementation of private market reforms with a focus on consumer protections. Prior to joining the foundation, she worked at the... Read More →

Friday February 5, 2016 10:45am - 12:00pm EST